Careers

Located in the heart of Silicon Valley, KickFire has been the leader in IP address intelligence since 2005. We are always looking for talented and passionate people to join our team.

Job Openings
Sales
Senior Account Executive
Job Description

We are looking for rock star Senior Account Executives to join our fast paced, dynamic team. If competition is in your veins, from overachieving on your quota to winning our monthly Ping-Pong tournament, you’ll fit right in.

KickFire is the leader in cloud-based B2B sales automation and IP address intelligence. Our complete suite of solutions enables companies to tap into their website’s invisible pipeline and transform anonymous visitors into actionable sales opportunities. Powered by our TWIN Caching technology, an advanced, proprietary IP-to-company identification, KickFire powers MarTech solutions and brands focused on Account Based Marketing.

The ideal candidate is a self-motivated, reliable, team player who enjoys working with technology, and is savvy with selling SaaS and/or DaaS solutions. KickFire is the leader in the IP address Intelligence industry and is growing like crazy with its cutting edge B2B product offerings. We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth. This is full-time position – salary plus uncapped commission!

If you're passionate about sales and like to be challenged by a fast-growing, highly competitive market, this is a place where you can have a lot of fun and make a meaningful impact. At KickFire, we love to feed off each other's positive, fun energy - so be prepared to work in-office with a solid group of creative thinkers.

Are you ready to kick a$$ with KickFire???

Responsibilities
  • Prospect, develop, and close customers for KickFire’s suite of products
  • Identify the goals and needs of prospects, including understanding their budgetary constraints and finding the key decision makers
  • Tie KickFire products to the objectives of your customer
  • Perform product demos using web tools to prospects and customers
  • Negotiate terms of business with clients to achieve win/win results
  • Manage and ensure a strong sales pipeline
  • Create and deliver accurate forecasts
  • Work closely with internal teams to ensure KickFire customer satisfaction
  • Bring passion, excitement, drive and hunger in every single day
  • Develop a comprehensive understanding of our product offering, customer needs and competitive landscape
Responsibilities
  • 3+ Years experience selling B2B technology and/or software products
    • Saas / DaaS, MarTech experience strongly preferred
  • Proven track record of quota over-achievement
  • Experience working and managing the entire sales cycle from start to finish
  • Hunter and Closer mentality
  • Possesses an intrinsic drive to be successful
  • Adaptable and able to work in a fast-paced environment - We are a fast-growing company, so you need to be a person who will take initiative to “figure it out” and take ownership in finding solutions
  • Team oriented player - Everyone needs to pull for each other, share best practices, and take on team projects to make the entire organization better
  • Highly organized and strong time management skills
  • Excellent communication skills: written, verbal, and interpersonal
  • English required, additional languages a plus
  • Computer Literate – Comfortable using MicroSoft Office suite, as well as Google Sheets
  • Proficient in using a Mac is a plus
  • Ability to work on-site in our San Jose office
  • Ability to sit and/or stand, typing, and viewing information on a computer (desktop and/or laptop) monitor for extended periods of time

This is a full-time position with a competitive base salary + uncapped commission

(This job posting is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements.)

About Us

KickFire is the leader in cloud-based B2B sales automation and IP address intelligence. Our complete suite of solutions enables companies to tap into their website’s invisible pipeline and transform anonymous visitors into actionable sales opportunities. Powered by our TWIN Caching technology, an advanced, proprietary IP-to-company identification, KickFire powers MarTech solutions and brands focused on Account Based Marketing.

Working at KickFire provides employees the opportunity to be part of a winning team.

Located on North 1st in the Silicon Valley, we are easily reached from 3 different freeways and via light rail.

Employees enjoy competitive benefits and a fun work environment.

KickFire is an equal opportunity employer.

Extra Benefits:

Bonus program

Paid Time Off (PTO)

401k matching

Stock options

Company sponsored lunches

Commuter Reimbursement Program

Upbeat, casual, positive, creative, and productive work environment

Open communication workplace, where every member of the team knows how they impact the success of the company

Support
Customer Success Advocate
Job Description

KickFire is seeking someone awesome, creative, motived and process-driven to advance our Customer Success program in the role of Customer Success Advocate. This role embodies the critical intersection of technical expertise and a fanatical focus on customer satisfaction.

This role is tasked with helping KickFire customers with solution education, technical support, and successful onboarding and adoption of the KickFire Platform. A successful candidate will coordinate day-to-day activities that blend the strategic with the practical and tactical, supported by their expertise in Customer Success, SaaS / DaaS solutions, and Retention Strategy.

As a Customer Success Advocate, you will:
  • On-board new customers and ensure all use-cases are implemented correctly
  • Serve as the owner of the post-sales relationship
  • Monitor customer adoption and product utilization through routine customer contact to identify exactly how customers are using KickFire and provide customer feedback to Support, Product and Marketing Managers
  • Help customers understand the value of KickFire to cultivate loyalty and growth
  • Understand the value proposition of KickFire solutions and the customer’s organization to offer best practices and identify up-sell/cross-sell opportunities
  • Participate in driving product go-to-market strategy with customers, serving as an architect to help them maximize their use of KickFire’s data
  • Work with Product Support team to determine client success strategies
  • Create and manage documentation related to customer success/education
  • Become a subject matter expert in all things KickFire
What You’ll Need To Be Successful:
  • Passion for providing a great customer experience
  • 3+ years of technical customer success experience or other client-facing technical roles
  • Prior experience in a coordinator position, juggling various projects and responsibilities
  • Strong verbal (phone), written (email), and visual (presentation) communication skills
  • Strong analytical and problem-solving skills with the ability to dive into technical topics
  • A general understanding of web technologies such as HTTP, HTML, JSON, JavaScript, REST, DOM, API
  • Experience working with Cloud-based or SaaS / DaaS products, as well as recurring revenue contracts
  • Strong ability to prioritize and multi-task in a fast-paced environment
  • Ability to quickly learn and support new technologies
  • Some part of you is a nerd, the other loves talking to people
  • You thrive in managed change, and seek to push beyond the status-quo, seeking ways and means to drive outcomes and insights
Not required, but if you have some of these skills we need to talk:
  • Knowledge of and experience with digital marketing technologies
  • Serious customer support chops in the tech sector
  • Experience implementing digital marketing products with customers
  • Consulting and/or technical training experience
About Us

KickFire is the leader in cloud-based B2B sales automation and IP address intelligence. Our complete suite of solutions enables companies to tap into their website’s invisible pipeline and transform anonymous visitors into actionable sales opportunities. Powered by our TWIN Caching technology, an advanced, proprietary IP-to-company identification, KickFire powers MarTech solutions and brands focused on Account Based Marketing.

Working at KickFire provides employees the opportunity to be part of a winning team.

Located on North 1st in the Silicon Valley, we are easily reached from 3 different freeways and via light rail.

Employees enjoy competitive benefits and a fun work environment.

KickFire is an equal opportunity employer.

Extra Benefits:

Bonus program

Paid Time Off (PTO)

401k matching

Stock options

Company sponsored lunches

Commuter Reimbursement Program

Upbeat, casual, positive, creative, and productive work environment

Open communication workplace, where every member of the team knows how they impact the success of the company

Perks and Benefits
medical, dental & vision
Medical, Dental & Vision
401k
401(k) with company matching
stock options
Stock options
mass transit
Mass transit commute
cost reimbursement
snacks and drinks
Fully-stocked drinks
and snacks
lunch
Company-sponsored
lunches
yoga
Yoga
ping pong
Cross-department doubles
ping pong tournaments
EAP & Life Insurance
EAP & Life Insurance